IT downtime can cost a small business anywhere from $8,000 to $74,000 per hour. IT downtime can be a truly game changing event for a business. Hours of downtime on the server or a full-fledged disaster can be horribly devastating to a small business which is why business continuity provided by a professional IT provider are critical components to your business’ longevity.
Aside from saving your business from the doomsday scenarios, improving business continuity and having worry-free IT can help your business in other helpful ways:
Increase Employee Productivity
A study from the University of California Irvine shows that it takes an average of 23 minutes and 15 seconds to get back to the task after a minor disruption at work. This disruption could be as simple as the server being down for a few minutes to losing days’ worth of work. And let’s not forget the undo stress and lack of motivation incurred to an employee who has to redo a task all over again due to loss of work. With proper business continuity measures you can decrease idle sitting time at desks while boosting morale and productivity.
Improve Customer Experience
There is nothing more frustrating than not being able to access a company because their servers are down. A server crash or a natural disaster prevents ready to buy customers from making purchases, and they may not be able to reach technical support or contact customer service. Nobody wants that. A clear business continuity plan can prevent website and communication downtime and increase brand loyalty by providing a stellar customer experience.
Save Money and Increase Overall Business Efficiency
If you’re not convinced how important business continuity is, think about how much money your business can save by not having to waste hours trying to retrieve lost files or loss of communication via email between employees and customers. The list of benefits goes on.
QUICK TIP: Backup your network on the cloud as frequently as possible to protect your data in case of possible disaster that could destroy any hardware.
If you wonder how much would it cost you and how long would it take to get back up and running following a disruptive incident in your business, try our Recovery Time Objective Calculator.